Privacy Policy and Legal

Table of Contents

WAVE ARL TERMS & CONDITIONS

Last Updated: July 29, 2023

By signing/submitting a form found on any of the Registration pages, checking an Agreement box found on any page, or registering to play in the ARL in general, you agree to the following terms:

THE PLAYER ASSUMES ALL RISK OF PERSONAL INJURY WHICH MAY RESULT FROM PARTICIPATION IN ALL ACTIVITIES OF THE WAVE ADULT RECREATIONAL LEAGUE (ARL). THE PLAYER WILL NOT HOLD ARL, WAVE SPORTS, ANY OF ARL OFFICIALS, STAFF, OWNER OR PROPRIETOR OR EMPLOYEES OF ANY ICE FACILITY USED BY THE ARL, LIABLE FOR INJURY WHICH THE PLAYER MAY SUSTAIN WHILE PARTICIPATING IN ANY ARL ACTIVITY. THE PLAYER UNDERSTANDS AND AGREES THAT THE SPORT OF ICE HOCKEY HAS PHYSICAL DANGERS WHICH MAY RESULT IN SERIOUS INJURY OR DEATH. THE PLAYER IS ADVISED TO CARRY MEDICAL INSURANCE. THE PLAYER CERTIFIES THAT HE/SHE HAS NO KNOWN MEDICAL CONDITION WHICH WOULD PROHIBIT HIM/HER FROM PLAYING THE SPORT OF ICE HOCKEY. I AGREE TO ALLOW WAVE HOCKEY INC AND/OR ITS RELATED COMPANIES TO USE THE PARTICIPANTS NAMES AND OR PICTURES FOR ADVERTISING PURPOSES. THE ARL CAN REMOVE A PLAYER FROM THE LEAGUE AT ANY TIME FOR ANY REASON.

The ARL will accept one (1) friend name or three (3) family member names in any “Request to play with” (or similar) submission box when registering, one (1) name per field or as specified. Placing multiple names in a field that specifies a single name will be ignored. Requests to play with friends and family members will be honoured to the best of our ability and to the best of the skill level for the division and the team. There is no guarantee the request will be honoured.

At the decision of any league convenor at any point of the season with or without warning, any player or team can and will be moved between teams or divisions in an effort to balance the level of play throughout the entire league. This may include being separated from any requested team/partner and is not grounds for a refund request.


Refund Policy

Last Updated: November 11, 2022

All refunds must be requested via the options available on My ARL Account or via email ([email protected]).

The method and currency of a refund are at the sole decision of the ARL. Generally, if the refund transaction occurs within 90 days of the original payment date, the refund will be returned via method of payment. After 90 days, the refund will be in the form of an E-Transfer. The refund may alternatively take the form of a credit for use in a future ARL registration. A credit has no cash value and therefore cannot be exchanged for cash. Credits are locked to the email address used when registering to play in the ARL.

Any payments made via a credit card or a credit card processor (for example, PayPal) are subject to a processing fee (2.9% of the total charge + $0.30). This fee is non-refundable for any reason.

A $25 administration fee will apply to all refunds. The jersey they were using must be returned to the office or the team before a refund is processed.

The refund amount will be the the price of the registration fee, minus the administration fee, and pro-rated for any games played:

((League Fee ÷ Games in the season) × Games remaining) - Administration Fee = Refund

No refunds after October 31 (Winter Season) or June 15th (Summer Season) unless it is for medical reasons and a Doctor’s note is supplied indicating that the player is unable to return to hockey for the remainder of the season. Absolutely No Refunds after December 31st (Winter Season) or June 30th (Summer Season).

For Tournament and Special Event fees, refunds will be issued on a case-by-case basis and at the discretion of the organizer or any convenor. A $5 administration fee will apply to all refunds.

The ARL reserves the right to deny any refund requests for any reason (to the extent permitted by local law).

For any questions or concerns regarding any of the above terms, please contact [email protected].


Photo Upload Disclaimer and Policy

By uploading your photo, you accept that Rookiehockey.ca (“ARL”) may use the digital versions of your photographs for display on the site and/or other purposes including print. You provide the ARL with non-transferable rights to your image.

By uploading your image, you agree to the following:

  • You will not upload content you do not own.
  • You will not upload copyrighted materials.
  • You will not upload content that is deemed illegal or prohibited.
  • You will not “hotlink” to your image on ARL’s servers.
  • Your image will contain only your likeliness. (Joke images not accepted, sorry!)

If the ARL deems you have infringed on any of the above, depending on the severity of the infraction, your account could be deleted, you could receive a ban from the ARL, and we’ll take appropriate action, which may include reporting you to the proper authorities.
The ability to upload your own photo is a privilege and not a requirement.
By uploading your photo, it does not guarantee it will appear on Rookiehockey.ca.
If you do not agree to any of the above terms, do not upload your image.
Uploading an image makes no difference in your eligibility to participate in ARL activities.

ARL reserves the rights to makes changes to these terms at anytime without notice.


Operating Name

Last Updated: July 29, 2023

The league operates under the name of “ARL – Adult Recreational League” or “ARL”. The descriptor name of “Adult Recreational Hockey League” may also be used but is not an official name. Prior to August, 2023, the league operated under the name of “ARL – Adult Rookie League”. Some wording and imagery may still reflect this name. References to “Adult Rookie League” on the ARL website and/or league-related materials should be understood to mean “Adult Recreational League”.

As of July 29, 2023, the following web domains are used by the ARL:

  • rookiehockey.ca
  • rookiehockey.com
  • arl.hockey
  • arl.link
  • adultrecreationalleague.ca
  • adultrecreationalleague.com
  • beginnerhockey.ca

www.rookiehockey.ca Privacy Policy

Last Updated: July 29, 2023

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. Credit card transactions are processed by third-party vendors and are subject to their own privacy policies (Paypal, Stripe, Moneris).
eTransfer is a service provided by Interac and is subject to their own privacy policy (Interac).
eTransfer may be provided by a third-party service and is subject to their own privacy policy (clik2pay).

Credit card information is not stored on ARL servers.

We use regular Malware Scanning.

We use an SSL certificate provided by Let’s Encrypt, BuyPass, ZeroSSL, Google Trust, or Cloudflare, LLC.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won’t affect the user’s experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website. We are no longer using Google AdSense Advertising at this time.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
• Remarketing with Google AdSense

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:
• On our Privacy Policy Page
Users are able to change their personal information:
• By emailing us

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.

To be in accordance with CANSPAM we agree to the following:
• NOT use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.

Social Networking Services

Last Updated: April 27, 2023

When signing up to play in the ARL, you are given the option to register an account on https://www.rookiehockey.ca (“our/your/the Site”). You may later choose to link your account with a social networking service (“SNS”). If you choose to link your account, we will collect certain information about you from that SNS, and what we collect depends on your privacy settings with that social networking service.

You may also register an account on our Site using the by using the option to log into your Site account via a third party SNS (e.g., Facebook, Twitter, Google, Amazon, Yahoo!, and other third party services that let you sign in using your existing credentials with those services). If you choose to register an account on our Site via an SNS, or to later link your account with an SNS, we will use the Personal Information you have provided to the SNS (such as your name, email address, gender and other information you make publicly available) to link your accounts. The information we collect from the SNS may depend on the privacy settings you have set with the SNS and the permissions you grant to us on the permissions and confirmation prompt provided by the SNS when performing the linking. We are not responsible for any additional Personal Information an SNS has about you is which was obtained by the SNS independent of our Site.

Our Site also may permit additional interactions such as enabling you to “like” or share content to a third party SNS. If you choose to “like” or share content, or to otherwise share information from or via our Site with a third party site or service, that information may be publicly displayed, and the third party may have access to information about you and your use of our Site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions through an SNS or similar features are governed by the respective privacy policies of those third parties.

By linking your Site account to your SNS account, you certify that you are authorized to use the SNS account for the purposes described herein without breach by you of any of the terms and conditions that govern the SNS or breaking local laws, and without obligating the ARL to pay any fees or making the ARL subject to any usage limitations imposed by such SNS. You can disable the link between your Site account and your SNS account at any time through “Edit Account” option in the “My ARL Account” section of our Site. Your relationship with any SNS is governed solely by your agreement(s) with such SNS. If your SNS account is closed, then any functionality enabled through the link between your Site account and your SNS account will cease to function as well.

Account Deletion

Last Updated: April 27, 2023

You may request your “My ARL Account” be terminated by contacting [email protected]. By doing so, you will no longer have access to any services provided by “My ARL Account”, such as, but not limited to, the ability to see past invoices or save profile information used while registering to play in the ARL.

When your account is terminated, the following information will be deleted:

  • Your unique User ID (“UID”) number
  • Your username and/or display name
  • Your encrypted and/or salted password
  • Your social networking service (“SNS”) profile links, if previously provided.
  • Data used to link your SNS account to your My ARL Account, if applicable.
  • Data used to link your My ARL Account to a payment processor (PayPal, Stripe)

What will not be deleted may include any personal information that is specifically related to your participation in ARL activities that was provided at the time of registering and/or is required to be kept on file for legal reasons.

Deleted data will still exist in the form of an off-site database backup for up to 1-year from the date account termination was processed. After 1-year, the database backup, and any data within, will be permanently destroyed.

Requesting your account be terminated does not affect your ability to participate in ARL activities. You will still be eligible to register a new account if you choose to do so in the future.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

ARL – Adult Recreational League (rookiehockey.ca)
1179 Northside Rd, Burlington ON L7M 1H5
Burlington, Ontario
Canada
[email protected]